The small-store format will continue to carry large televisions, however. Best Buy said in a blog post that large appliances will still be for sale on the website, and customers can order these items for home delivery or for pickup at the Monroe location. Customers can also book appointments at the Geek Squad counter for tech help, similar to Apple’s Genius Bar.Īlso, these small-format stores do not sell large appliances, so don’t expect to pick up a new refrigerator at one of these locations. Instead, they need to speak to an employee or order from their phone, much like at Apple Stores. Customers can’t take items from the displays to the cash register. If this new format has a decidedly Apple Store feeling to it, it’s because Best Buy clearly took some inspiration from the way Apple operates. Customers can also purchase small grab-and-go items such as phone cases and gift cards by purchasing them directly from their phone and walking out of the store. There is a pickup counter where a blue-shirted employee will meet you with your order. Unlike the retailer’s usual mega stores, this new store is only 5,000 square feet and features finely curated display models laid out in a spacious interior, not unlike an Apple Store.īest Buy hopes customers will use their smartphones to place their orders by scanning QR codes next to display products and paying for it in the app. Fitbit Versa 3īest Buy has unveiled a new digital-first small-store format in Monroe, North Carolina.

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